Meta added new features and programs to WhatsApp Business app in India to help of the country use businesses WhatsApp to communicate with their customers.
The tech giant shared the news about the messaging and calling app during the first WhatsApp Business Summit in India, Meta said on Thursday (12 September). press release.
“These features and programs, which we’re announcing today, demonstrate our commitment to helping businesses maximize their value per dollar by delivering exceptional customer experiences on WhatsApp.” Sandhya DevanathanMeta’s vice president in India said in the release.
In an update, Meta Verified now available to all eligible small businesses in India who use WhatsApp Business application, according to the notification. Meta Verified provides business with a verified badge, anti-spoofing, account support and premium features that help them promote their brand and engage with customers.
The country’s consumers are also happy with mobile payments. Consumers in India use digital wallets to pay for 55% of retail purchases, according to PYMNTS Intelligence report “Global Digital Shopping Index 2023: India Edition.
See more at: related trade, Connected economy, digital transformation, India, INTERNATIONAL LAW, Meta, Meta Verified, Mobile applications, tidings, PYMNTS News, SMBs, What is Hot, WhatsApp, WhatsApp Business
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