As QuickBooks is an accounting software, it saves the time and effort of the user by sending invoices, payment receipts and transactions directly using the email account. But sometimes, due to some problem in the settings, users have to face many errors. The wrong password error due to blocked sign-in attempts can be fixed by following some simple steps. Later in this segment, we will tell the solutions to solve QuickBooks email or password is incorrect message.
Why user face the Webmail incorrect Password message?
Many times people change the password of QuickBooks and its associated mail and set a new password but sometimes they forget it. When they face problem in logging in, they type the old password due to which the user has to face password related error. Many times, despite not changing the password, the user gets to see this error due to which you are not able to log in. In such a case, we need to fix the Webmail Password Issues in QuickBooks Desktop.
How to Fix Webmail Password Issues in QuickBooks Desktop?
By connecting QuickBooks to webmail, you can send receipts for any kind of transaction. But if you face a password problem and are unable to login, in such a situation you need to solve this problem. You can fix this problem by following the steps given below.
Step 1- Update your QuickBooks Desktop
- First, close QuickBooks Desktop.
- Now click on the Start menu of your system.
- Type QuickBooks Desktop in the search menu and locate the icon.
- Right-click on the QB Desktop icon.
- Click on Run as Administrator.
- The No Company Open screen will appear.
- Click on the Help tab.
- Select the Update QuickBooks Desktop option from the menu tab.
- Select Mark All in the options.
- Click on the Save option.
- Select the Reset Updates checkbox from the Update Now section.
- Click on Get Updates when you are ready.
- After the upgrade is complete, close QB Desktop.
- Reopen QuickBooks and click on Yes to install the latest release.
- Restart your computer.
You may also read: How to Fix QuickBooks Error 1749?
Step 2- Check the Email Settings of the QuickBooks
To check email settings, open your email service and go to settings. Sometimes you are not able to send emails due to changes in settings. In such a case, go to email settings and check and review all the settings.
Now check if app preferences are blocking you. Sometimes app preferences also cause problems like this.
- If you are not able to enable access from less secure apps then you have to follow some steps.
- Before connecting your Google account, see how much access you have given to the app.
- See if you have given access to Gmail or not. Or you give access to other apps.
- Now connect the account to Gmail but remember you don’t have to expose your password.
- And now you have connected your account to Gmail. You can disconnect it at any time, it is a simple process of connection.
- Like QuickBooks, you can edit access preferences for each app. So you can give them access to specific apps.
- Now try again and see if your Gmail is working. Do a simple test and send an email to yourself or another person.
Step 3- Check Antivirus settings
- Check your antivirus application provider’s website.
- Allow specific port exceptions.
- Port 465 should be left open for Yahoo! Mail users.
- Open port 587 for Gmail and other email service providers.
- McAfee antivirus customers should check the list of excluded processes. To the list, add these names:
QBW32.exe – C:\Program Files\Intuit\QuickBooks [year]\QBW32.exe
QBDBMGR.exe – C:\Program Files\Intuit\QuickBooks [year]\QBDBMgr.exe
QBDBMGRN.exe – C:\Program Files\Intuit\QuickBooks [year]\QBDBMgrN.exe
- Open QuickBooks to email yourself a test transaction. Confirm if the error persists.
