Whether you’re a seasoned traveler or flying with Avianca Airlines for the first time, knowing your check-in options can save you time, reduce stress, and make your journey smoother. In this detailed, SEO-optimized guide, we’ll walk you through everything you need to know about check in avianca — from online methods to airport kiosks and baggage policies. Let’s make your travel experience with Avianca as efficient as possible.
1. Why Understanding the Check-In Process Matters
Checking in is more than just a formality — it’s the first step in your journey. A smooth check-in process can help avoid long queues, eliminate last-minute stress, and even secure better seat options. Avianca Airlines offers a range of check-in methods to fit every traveler’s needs, from tech-savvy flyers to traditional in-person travelers.
2. Avianca Airlines Check-In Options Explained
Avianca offers four primary check-in methods:
- Online check-in (Web)
- Mobile check-in (App)
- Airport kiosk check-in
- Counter check-in
Let’s break down each one to see which suits you best.
3. Online Check-In: The Fastest Way to Start Your Journey
Avianca online check-in is available from 24 hours to 3 hours before your flight’s departure. All you need is your booking reference or e-ticket number and your last name.
How to Do It:
- Visit Avianca’s official website.
- Click on the “Check-In” tab.
- Enter your details.
- Select your seat.
- Confirm check-in and download or email your boarding pass.
✅ Pro Tip: If you check in early, you may have better chances of choosing a preferred seat.
4. Mobile App Check-In: Travel on Your Fingertips
The Avianca mobile app allows passengers to check in just like the website but with added mobility. This is ideal for those who are always on the go.
Steps to Use the App:
- Download the Avianca app (iOS or Android).
- Login or enter your booking details.
- Complete the check-in and save your digital boarding pass to your phone.
With the mobile app, you can also receive real-time flight updates, seat alerts, and check-in reminders.
5. Airport Kiosk Check-In: Skip the Counter, Keep Control
For those who prefer physical interaction but want to avoid long lines, Avianca offers self-service kiosks at major airports.
Features of the Kiosk Check-In:
- Print your boarding pass.
- Select or change your seat.
- Add frequent flyer information.
- Drop off luggage at the designated counter afterward.
⏱️ Availability: Kiosks are available up to 2 hours before domestic and 3 hours before international departures.
6. Counter Check-In: Traditional but Reliable
If you prefer in-person assistance or are traveling with special needs, large luggage, or pets, counter check-in is the right choice.
When to Use the Counter:
- International flights with visa checks
- Special service requests (e.g., wheelchair assistance)
- Traveling with infants or pets
- First-time flyers
👉 Tip: Arrive at least 3 hours prior to international flights and 2 hours for domestic flights.
7. Avianca Baggage Check-In Policy
One of the key parts of check-in is understanding the baggage policy.
Carry-On Baggage:
- 1 personal item + 1 cabin bag (maximum 10 kg/22 lbs)
- Cabin bag dimensions: 55 x 35 x 25 cm
Checked Baggage:
- Typically 23 kg (50 lbs) for economy
- 32 kg (70 lbs) for business class
- Baggage fees vary depending on your fare type and route
📌 Always check the baggage allowance on your specific booking to avoid surprises at the airport.
8. Special Situations: What You Need to Know
Some travelers may encounter situations that need additional attention during check-in:
- Unaccompanied minors: Must be checked in at the airport with guardians present.
- Traveling with pets: Requires advance notification and airport check-in.
- Group bookings: Often handled through an Avianca agent.
These special scenarios cannot use online check-in, so plan accordingly.
9. International Check-In Tips
If you’re flying to or from Latin America, North America, or Europe, ensure the following:
- Passport validity: Minimum 6 months from travel date
- Visa documentation: Printed and digital copies, if required
- Health forms: Some countries still require health declarations or proof of vaccinations
✅ It’s always a good idea to confirm your entry requirements before you check in.
10. Troubleshooting Check-In Issues
Here’s how to fix common issues during check-in:
- Error message during web check-in? Try using a different browser or clearing cookies.
- Can’t select a seat? The flight may be full or your fare type may not allow seat selection.
- No boarding pass generated? This can happen due to visa requirements or flagged documents. Visit the counter.
If problems persist, contact Avianca customer support or visit the helpdesk at the airport.
11. Frequently Asked Questions (FAQs)
Q1: When can I check in for Avianca Airlines?
A: You can check in online or via mobile app from 24 hours to 3 hours before the flight.
Q2: Can I check in baggage online?
A: You can’t check in baggage online, but you can declare it. Actual drop-off must be at the airport counter.
Q3: What if I miss check-in time?
A: You may be denied boarding. Always aim to check in and arrive at the gate early.
Q4: Is seat selection free during check-in?
A: It depends on your fare class. Some economy fares may require a fee.
12. Final Checklist for Avianca Airlines Check-In
Before you head to the airport or complete your online check-in, make sure you:
✔ Have your passport/ID and booking reference
✔ Know your baggage limits
✔ Download your boarding pass or print it
✔ Review travel documents (visa, vaccine, forms)
✔ Arrive early to avoid last-minute stress
Conclusion: Check-In Made Easy with Avianca Airlines
With multiple check-in options — including online, mobile, kiosk, and in-person — Avianca Airlines makes the process traveler-friendly and flexible. Whether you’re jetting off for business or pleasure, being prepared can save you time, money, and hassle. Use this guide to confidently navigate your next check-in with Avianca and enjoy a smoother, smarter travel experience.
