Sometimes, travellers might need to cancel all their travel plans and end up worrying about the cancellation fees and refunds. But you don’t have to worry if Cathay Pacific is your travel buddy. With a comprehensive and customer-friendly Cathay Pacific cancellation policy, passengers can easily cancel their flights and claim refunds. However, before navigating to cancel the flight, ensure that you read out the airline policies carefully. Go through this blog till the end to get insights into Cathay Pacific flight cancellation policy, easy-to-use process, potential fees, etc.
Guide to Cathay Pacific Cancellation Policy
Checkout the below given important aspects of Cathay Pacific cancellation policy before heading to cancel your flight:
• Travellers can easily cancel their flight without paying any extra fees if they do so under the 24-hour policy. Travellers get the flexibility of 24 hours after reservation to make any changes or cancellations.
• If travellers cancel a non-refundable fee, they might lose all the money at once. However, cancelling a non-refundable fare can cost a lower fee for cancellation.
• Passengers can easily request for refund upon flight cancellation. Generally, refunds are processed using the original mode of payment.
• Cathay Pacific offers passengers flexible options like waivers or policies that allow travellers to cancel bookings without any penalty.
Methods To Cancel Cathay Pacific Flight
If you want to cancel your upcoming flight, you must follow the below-given steps to easily cancel the flight:
Flight Cancellation Via Call
1. Firstly, get connected to a Cathay Pacific flight.
2. Then, follow IVR prompts to connect the call with the airline executive.
3. Once you get connected, ask them to cancel your flight.
4. They will ask some questions like a reason for cancellation, flight booking number, passenger name, etc.
5. Ensure to provide all the information accurately.
6. They will cancel the flight booking on your behalf. Also, process the refund at the same time.
7. Lastly, you will receive a confirmation mail from the airline.
Flight Cancellation Via Website
1. Go to the official Cathay Pacific website to begin the procedure.
2. Enter your username and password to access your account.
3. Once in, search for the option to manage bookings.
4. To get the information, enter the passenger’s last name and your flight booking number.
5. The screen will provide a list of the flights you have reserved.
6. To cancel a flight, choose it.
7. You may easily cancel your flight by following the on-screen instructions.
8. Last but not least, the airline will send you an email confirming the cancellation of the Cathay Pacific flight.
Flight Cancellation At The Airport
1. Navigate to your nearest airport.
2. Once there, look for the Cathay Pacific customer service desk.
3. Go there and ask the representative to cancel your flight.
4. They will ask some questions like a reason for cancellation, flight booking number, passenger name, etc.
5. Ensure to provide all the information accurately.
6. They will cancel the flight booking on your behalf. Also, process the refund at the same time.
7. Lastly, you will receive a confirmation mail from the airline.
How Much Does Cathay Pacific Charge As Cancellation Fee?
An exploration of Cathay Pacific’s cancellation policies reveals a standard cancellation fee of 150 USD, which is fixed irrespective of the ticket category. Passengers who opt for a refundable fare will incur a deduction of 150 USD as the cancellation fee. Following this, the remaining fare balance is refunded, allowing passengers to receive a reimbursement that corresponds to their original payment.
Does Cathay Pacific have a 24-hour cancellation policy?
Examining the specifics of Cathay Pacific’s 24-hour cancellation policy will reveal a set of rules that apply to both refundable and non-refundable tickets that the airline offers. Here are the main points of interest:
• The cancellation must be made within 24 hours of the booking date in order to be eligible for a complete refund.
• Additionally, in order to qualify for this policy, the planned trip date must be at least seven days out from the booking date.
• It’s crucial to remember that Cathay Pacific’s 24-hour cancellation policy only applies to flights that depart from and arrive in the United States and Canada.
• Cancellations handled under Cathay Pacific’s 24-hour policy should result in refunds that return the amount to the original mode of payment within 7–10 business days.
However its important that Cathay Pacific 24 hour cancellation policy is not applicable to partner or codeshare agreement flights unless its a 16 digit e-ticket number generated by the partner that starts with 150.
Terms And Conditions To Claim Full Refund Upon Cancellations
The following conditions must be met to qualify for a full refund after cancelling a Cathay Pacific flight:
• You must have booked and cancelled within 24 hours of the initial booking
• The ticket purchased must be refundable.
• There must be a delay of five hours, the cancellation must occur within the time frame permitted by the ticket fare regulations.
• You must possess a First Flex ticket.
• You were denied boarding despite having a confirmed reservation.
• You may miss a connecting flight due to the rescheduling of your flight.
Conclusion
Overall, understanding the Cathay Pacific cancellation policy is important to understand to enjoy a seamless and quick flight cancellation process. The flight cancellation policy streamlines the terms and conditions that are mandatory for travellers. However, if the travellers fail to reach the policies carefully, they might end up paying hefty charges at the airport.
