There is no second opinion on how in different ways generative AI has been helping professionals from a wide range of industries. While healthcare professionals are using it to develop new molecular materials and drug discovery, the generative AI tools have become a go to assistant for marketing teams in creating unique and engaging marketing materials including social media and blog posts. While everyone is trying their hands on these incredible AI tools, how come HR professionals lag behind.
A recent report by Gartner highlighted how 38% of HR leaders have already implemented or planning to use generative AI to improve their HR processes. So, let us explore more on this topic and understand how generative AI can be used for HR operations and which are the best generative AI tools for HR to consider.
Growing Role of Generative AI in HR
Here are some top use cases of generative AI HR leaders acknowledge in transforming their operations.
- Generate compelling and inclusive job description
- Analyze online profiles to match them with appropriate jobs
- Create customized onboarding materials and training programs
- Automated answers to common onboarding questions with AI-powered chatbots
- Summarize performance data and generate review documents for more accurate feedback
Using generative AI tools for HR makes repetitive tasks faster, accurate, and more productive. Here are some benefits AI leaders boasts about using AI in HR:
- Increased efficiency
- Improved employee experience
- Reduction in bias and transparent recruitment process
However, the business leaders should note that AI solutions are developed and used ethically and responsibly for best results. These AI solutions should be constantly reviewed and refined to generate more accurate and fairness response.
Best Generative AI Tools for HR
So now, let us check the best AI tools HR professionals can use in 2025.
Eightfold Talent Intelligence
It uses natural language processing to help with recruitment and employee development process. HR professionals can use it for training access, exploring careers, scheduling interviews, automating creation of job descriptions, and more.
- Benify
Benify HR platform comes with AI assistant Beni that help users automate the benefits and HR policy inquiries. The addition of Beni also made this platform beneficial to streamline the HR processes further. It can handle complex benefits packages including healthcare plans along with predicting trends to guide businesses towards better management.
- Leena
This AI-powered HR platform uses autonomous agents to automate various kinds of tasks. It builds a knowledge base, generates plans, and provide HR professionals the necessary insights in real time to streamline their performance management, onboarding, or other tasks like query resolution, all beyond basic chatbot interactions.
- Metaview
This is another excellent generative AI tool for HR people that can help automate interview note-taking, summarizing, and annotating conversations. It can also generate shareable feedback and scorecards and integrate easily with HR systems so that recruiters can focus on candidate engagement.
- Lattice
Lattice’s AI-enhanced platform offers real-time workforce insights and personalized career plans. It can automate performance review summaries, identify growth areas, and create tailored onboarding videos.
Along with these, there are several other apps you can explore such as:
- Culture Amp
- CVViz
- Effy
- HireVue
- Paradox, and more.
It requires a careful consideration in choosing the right tool and AI solutions. Therefore, business leaders must enroll in top AI leadership certifications like CAITL™ offered by USAII® to master strategic techniques and learn how to efficiently integrate AI into various business operations across their organizations, including HR.
How to Implement GenAI in HR
With so many options available and so many tasks to handle, it can be overwhelming for AI leaders to pick the right solution to implement in their HR operations. So, they can follow these simple steps:
- Identify specific use cases
HR leaders must start by pinpointing areas in HR where investing in AI can reap maximum benefits such as writing job descriptions, or onboarding contents. So, a clear goal with measurable outcome is mandatory.
- Pilot with focused projects
Then start with small and manageable GenAI projects in HR to test and refine its capabilities.
- Ensure data quality and privacy
If you are developing your own AI solution, then focus on quality of data. It should be clean, accurate, and ethically correct. Also establish clear guidelines for data privacy and security.
- Educate staff
Often change comes with resistance. So, AI leaders need to focus on empowering HR professionals with required skills and knowledge to effective use and handle GenAI tools. They themselves must acquire best AI leadership certification to enhance their leadership skills and knowledge in the field of AI implementation.
- Continuously monitor and evaluate
Finally, regularly assess the performance of the AI solutions implemented and its impact on the HR processes. Evaluate it continuously and fine tune it to produce best output.
Concluding thoughts!
AI technology is no more a future concept and most of the organizations have already started using it into various business operations. Using the advanced AI and generative AI tools and techniques can bring transformative results by bringing down recruitment time, enhancing onboarding experience, and assessing employee performance more transparent. So, how are you going to use it?
